EXPERIENCE

Salisbury, MD

Founder, Executive Director, Board Member

• Established and led a 501(c)(3) non-profit dedicated to advancing economic development through education and training in STEAM technologies, fostering innovation and workforce readiness in the region.
• Built a state-of-the-art makerspace facility, serving as a hub for hands-on learning, mid-level skills training, and entrepreneurship, supporting over 1,000 members since inception.
• Developed and delivered custom training programs that empowered youth, career changers, and dislocated workers with in-demand technical skills, leading to a 25% increase in job placements in local industries.
• Principal Investigator including grant writer, program development and operational direction for a cooperative grant with the City of Salisbury to deliver acrylic shields to Salisbury Businesses during covid. This grant provided funding to keep the M4Reactor/Make Delmarva Foundation operational through the pandemic.
• Launched a manufacturing incubator to support product design, rapid prototyping, and short-run manufacturing, catalysing the success of numerous start-ups and small businesses.
• Secured over $500,000 in grant funding, including major contributions from Perdue Farms and the Rural Maryland Council, to expand operations, upgrade equipment, and ensure financial sustainability.
• Principal Investigator including grant writer, financial reporting and construction oversight for a grant to rehab a facility into a new makerspace for M4Reactor/Make Delmarva Foundation.
• Cultivated partnerships with local businesses, schools, and government entities to enhance community access to STEAM resources and drive regional economic growth.

Salisbury MD

High School Computer Science Instructor (Part Time)

• Providing courses in Python, Web Development, C Programming, Arduino Development and Robotics to 9th through 12th grade students.

Tampa FL

COO/Partner 

• Spearheaded the rapid growth of the organization, expanding from a single platform (Microsoft Axapta) to include Microsoft Great Plains, Microsoft Navision, Microsoft Solomon, and Microsoft CRM within 12 months, broadening the community's reach and capabilities.
• Designed and implemented the innovative web based "BackChannel" communication system, enabling real-time interaction between attendees and speakers during presentations, enhancing engagement and collaboration at conferences. 
• Orchestrated and executed 10,000+ attendee conferences, featuring keynote addresses, breakout sessions, and industry vendor showcases, establishing the organization as a leader in professional events for technology users. 
• Directed the development of multiple websites and online community platforms, fostering networking and knowledge sharing among users of enterprise technology solutions. Managed logistics, vendor relations, and operational strategies to ensure the seamless execution of large-scale events, earning high attendee satisfaction and consistent year-over-year growth. 
• Cultivated partnerships with industry leaders, driving sponsorship opportunities and increasing event visibility.

Dover, NJ

PRIVATE CONSULTING

• Delivered end-to-end IT solutions across networking, application development, web services, and hosting, supporting a diverse portfolio of clients across industries.
• Designed and implemented custom network architectures with a focus on security, reliability, and scalability, including multi-building LAN setups and secure VPN configurations.
• Developed and launched custom applications for critical business operations, such as daily data import/export systems, robust EDI processing, and tailored database solutions using Visual Basic, ColdFusion, MS Access, and SQL.
• Created and managed high-impact web solutions, including interactive websites, corporate branding strategies, and digital marketing campaigns.
• Provided 24/7 technical support and maintenance for networks, applications, and hosting environments, ensuring seamless business continuity and rapid issue resolution.
• Tri-Tech Environmental Engineering: Restored network functionality within 24 hours following the NIMDA virus attack, implementing a robust cleaning process and redundant, cost-effective internet links.
• Homeless Solutions: Designed and deployed a multi-building LAN, including premise wiring, network equipment, and server infrastructure, enabling reliable operations for a non-profit organization.
• First Call for Help: Delivered a fully integrated LAN and developed a multi-functional website, automating daily updates from third-party software to enhance accessibility and operational efficiency.
• First Security Credit Union: Provided critical network design recommendations to address security challenges, ensuring long-term scalability and compliance.
• Casio, Inc.: Managed DNS internet services, supporting seamless digital operations for a leading global electronics company.
• Supported over 20 clients, delivering tailored IT solutions that improved operational efficiency, increased reliability, and reduced costs. 
• Built long-term relationships by offering strategic guidance, responsive support, and innovative technologies.

MORRISTOWN NJ

Director of IT, Weichert Relocation (1998-1999)

• Led the restructuring of the company’s IT functions, realigning development efforts for a cross-platform system, consolidating IT staff, and improving support efficiency while reducing operational costs.
• Developed and executed a comprehensive IT strategy to support the company's business goals, focusing on cost reduction, scalability, and technology integration across multiple departments.
• Directed the design and development of Weichert’s corporate marketing website (wrci.com) and a multi-phase extranet to provide clients with secure access to critical corporate data.
• Spearheaded the Year 2000 (Y2K) compliance project for the JD Edwards World accounting system on AS/400, ensuring system readiness and mitigating potential risks.
• Refocused the development team to deliver 3 major software releases within 9 months, addressing a 2-year backlog and meeting business-critical deadlines.
• Corporate Management System: Designed and implemented a system to link PC data with AS/400, streamlining workflows and reducing case turnaround by 80%.
• Staffing & Development: Built and managed a high-performance IT team, hiring 14 new staff members and achieving 50% staff certification within 12 months through training and development initiatives.
• Cost Savings: Consolidated network and support operations, reducing overall staffing costs by $100K per year while expanding the company’s operational capacity.

Director of Business Applications (1997-1998)

• Led long-term technology planning and business process re-engineering to optimize operations, reduce costs, and improve cross-divisional collaboration and sales efforts.
• Managed a team of developers to design and deploy company-wide client/server applications, leveraging SQL databases, Microsoft Access, and Visual Basic to improve operational efficiency.
• Designed and implemented a Windows NT-based network to link AS/400 systems with user networks, enhancing system access and performance across the company.
  Key Accomplishments
• Business Impact: Developed and deployed a scalable IT platform, increasing application functionality and reducing paperwork by 90%—leading to $200K in annual savings and a <8-month ROI.
• IT Strategy: Developed an IT strategy that enabled a scalable platform capable of expanding system access by 10x, improving operational agility.

PARSIPPANY, NJ (OUT OF BUSINESS)

MIS Manager - HFS (1995-1996)

• Led the MIS Operations department overseeing LAN/WAN operations, 24/7 Help Desk, and Client-Server Development teams, providing global support for 10,000 franchisees, 40 regional offices, 7 divisional offices, and 5,000 users across 7 data centers.
• Managed the design, development, testing, and deployment of company-wide client/server applications using SQL, Microsoft Access, and Visual Basic, streamlining operations and improving system functionality across multiple departments.
• Spearheaded the design and implementation of a Windows NT-based network, deploying the prototype across 40 corporate sites, optimizing performance for 5,000 users and improving network reliability.
• Managed the $20M annual MIS budget, corporate business planning, and identified new technologies to improve service delivery, reduce costs, and enhance operational capabilities.
• Directed a successful transition of a 150-person support infrastructure from outsourced to in-house staff, significantly improving operational control and service quality.
• Contract Management: Oversaw large-scale MIS contracts, managing a staff of 150 across 20 locations, driving efficiency in remote operations support.
• Network Optimization: Led the update of Microsoft Mail to Microsoft standards, enhancing performance and support for 50 post office networks, improving reliability and reducing downtime.
• Cost Savings & Efficiency: Streamlined network operations, leading to improved operational cost management and enhanced business support across global offices.

MIS Manager – Century 21 (1995)

• Managed MIS operations for 5,000 franchisees and 2,000 users across 30 regional offices and 7 divisional offices, driving efficiency and supporting large-scale IT infrastructure initiatives.
• Led the client-server application conversion, utilizing SQL databases and Microsoft Access to enable seamless corporate deployments and enhance data management across locations.
• LAN/WAN Deployment: Directed the successful reconfiguration of 30 LANs supporting 2,000 employees, ensuring a seamless transition and efficient business continuity.
• Infrastructure Design: Designed a Wide Area Network (WAN) to support business growth, improving support capabilities and system access by 100% across multiple divisions.
• Operational Efficiency: Proposed and executed a corporate restructure plan, enhancing operational workflows and improving departmental performance.

MIS Manager – Century 21 North Central Division (1993-1995)

• Directed the MIS department for 700 franchisees, supporting 5 regional offices and 150 users, delivering comprehensive IT support and developing critical business applications.
• Designed and implemented client-server networks and database management systems, utilizing Microsoft LAN Manager and Microsoft Mail, improving internal communication and system stability.
• Facilitated database optimization and client-server application development, enhancing operational efficiency and data accuracy.
• Process Optimization: Designed a streamlined accounts receivable process, reducing staffing requirements by 50% and cutting month-end processing time by 30%, resulting in significant cost savings.

CHICAGO IL

Instructor & Teaching Assistant Manager

• Instructed engineering applications courses, delivering hands-on learning experiences, and fostering technical skills for students in engineering fields.
• Managed and coordinated 35 teaching assistants, overseeing their performance, providing mentorship, and ensuring the delivery of high-quality educational support across multiple courses.
• Co-authored and edited the textbook "Engineering with PFS First Choice", used in the course, contributing to its development as a primary learning resource.
• Served as editor and tester, ensuring the book’s content was accurate, practical, and aligned with course objectives, significantly enhancing the learning experience.
• Developed and created case analysis problems, encouraging critical thinking and problem-solving among students, enhancing their understanding of engineering applications.
  Key Accomplishments
• Textbook Development: Played a pivotal role in the creation and testing of a key educational resource, "Engineering with PFS First Choice", which became an integral part of the curriculum for engineering students.
• Leadership & Mentorship: Successfully managed and mentored a team of 35 teaching assistants, ensuring a collaborative and effective teaching environment for over 100 students.
• Course Design: Enhanced course content and delivery through the creation of practical case studies, improving student engagement and learning outcomes.